Part Time Call Center Agent Jobs – Where to Look

A call center agent receives a large volume of telephone calls from certain clients. A company operates an incoming product or service assistance distribution center and consumer information inquiries. For incoming or outgoing customers, a call center agent is a person who calls for a client. Also, a call center worker can manage payment inquiries, … Read more

Benefits of Having a Call Center Background After Graduation

Given the continued growth of the BPO industry, many students are still hesitant to pursue a career with these types of firms due to the myths surrounding the job and the sector itself. With its different approach to customer service, unique work structure, and schedule, many people remain hesitant as to whether it is the … Read more

How To Become A Call Center Agent: A Short Guide

Business process outsourcing is one of the hottest industries in the Philippines. Since many types of businesses from overseas use outsourced labor from the country, it encompasses many sectors. From content generation to customer support, the BPO sector is certainly one of the largest job creators in the country. One of the most popular BPO … Read more

Types of Interviewers and How to Deal with Them

Good job seekers always prepare. You need to understand that there are different types of interviewers. So, before your interview, you have a lot of things to prepare. Study this guide to know how to deal with your interviewer. However, before that, take your suit to the cleaners. Think of your replies during the interview. … Read more

Top 5 Apps Every Call Center Agent Should Have

Being a call center agent is a genuine challenge, especially when you’re working on night shift. At first, your body adjusts. Having a healthy body starts with diet and exercise, but it doesn’t end there. So much goes into living our best life, but getting motivated and finding the instruments that will assist us is … Read more

How to Get A Job In Dubai: Everything You Need To Know

How to get a job in Dubai

In the past few years, Dubai has emerged as a popular location where professionals can achieve growth and development in their careers. As a matter of fact, it continues to garner the attention of many aspiring individuals around the globe. Apart from its highly modernized landscape, its culturally diverse environment makes it an inviting place … Read more

What Can You Contribute to This Company? Call Center Interview

what can you contribute to this company call center job interview

When your call center interviewer asks, “What can you contribute to this company?”, she’s not just asking about any positive traits and skills. She’s asking about the best skills and traits you can ever contribute to the company if you were to sign the job offer. How to answer: What can you contribute to this … Read more

Customer Service Questions for Call Center Applicants

customer service questions for call center applicants

Customer service job interview questions for call center applicants are designed to test out call their problem-solving and customer handling skills. The questions are related to customer service, asking about your previous work experiences and your opinion about a certain customer scenario. If you want to know the type questions that your interviewer might ask … Read more

Call Center Behavioral Interview Questions and Answers

call center behavioral interview questions and answers

Call center behavioral interview questions are what interviewers ask to get a feel of their applicants’ working behavior. Usually, the questions are focused on the past, asking about applicants’ good and bad work experiences. But sometimes, the questions could be hypothetical. If you wanna know the best way to answer them, this post will do … Read more

Best Call Center Tips for Applicants: A Complete Guide

best call center tips for applicants

So you wanna work in a call center. Or, to put it more accurately, you wanna receive a call center agent’s salary. This is the perfect post for you as I’ve created a compilation of the best call center tips for applicants starting from your job hunting up to your final interview. And if you … Read more

How to Pass Your Call Center Final Job Interview & Get Hired

how to pass call center final job interview

So you passed your initial interview. While it’s a good reason to reason to celebrate, it certainly isn’t a reason to congratulate you just yet. Your final interview is still looming ahead. And not without its traps and surprises. So if you want to sign that job offer, pay attention to the quality of your … Read more

How to Be a Call Center Agent in the Philippines: Complete Guide

how to be a call center agent in the Philippines

Whether you’re a fresh graduate, a college drop out, or a high school graduate, you can definitely apply and land a job in the Philippine call center industry. I’ve written a whole guide for you. Here’s how: In summary: To become a call center agent in the Philippines, you need to be able to speak … Read more

Working in a Call Center Pros and Cons: What You Have to Know

working in a call center pros and cons

If you ask a random person about what he/ she thinks are the advantages and disadvantages of working in a call center, the answer is likely going to be in the extreme negative. But as an outsider, have you ever wondered about the benefits other than its high salary? If you’re thinking about working in … Read more

How to Deescalate a Supervisor Call: The Best Technique Ever

how to deescalate a supervisor call

“All supervisors are engaged in a call/ in a meeting.” This is every call center agent’s go-to excuse when deescalating a supervisor call. But if you’ve worked in the call center long enough, you know this script doesn’t work anymore.

Is Working in a Call Center a No Brainer Job?

working in a call center a no brainer job

To land a call center job, there’s no college degree to finish, no bar exam to take, and no license to show off. It doesn’t even matter if you dropped out from college or if you only got a high school diploma to show for it. But if you must know whether it’s a no-brainer … Read more

Call Center Jobs – Top 5 Apps To Find Employment

Call Center Jobs - Top 5 Apps To Find Employment

In this modern day and age, jobs and processes are often outsourced to the Philippines from countries like Australia and the US. This means that there is plenty more opportunity to find employment, especially if you speak the English language well. Whether you prefer to sit behind a computer screen or get on the phone, … Read more