Call Center Resume Guide: The Best Information To Include

The outsourcing of business processes is one of the Philippines’ hottest sectors. Because many forms of overseas companies use outsourced labor, it includes many industries. The BPO industry is one of the country’s largest job creators, in industries from content generation to customer support. Call center agent positions are one of the most common BPO … Read more

Call Center Hiring: Where To Send Your Resume

A call center agent is a person who takes calls on behalf of a company. An employee of a call center can manage account inquiries, customer complaints, and provide other customer service support. Often referred to as a mixed agent, it is a call center operator who handles incoming and outgoing customer calls. Customer service … Read more

Common Myths About Being a Call Center Agent Debunked

A call center is a place where call center agents receive a large volume of telephone calls. A company operates an inbound center for the management of incoming product or service assistance and consumer information inquiries. A call center agent is a person who calls for a company for incoming or outgoing customers. An employee … Read more

Benefits of Having a Call Center Background After Graduation

Given the continued growth of the BPO industry, many students are still hesitant to pursue a career with these types of firms due to the myths surrounding the job and the sector itself. With its different approach to customer service, unique work structure, and schedule, many people remain hesitant as to whether it is the … Read more